If you are having trouble completing 2-step verification to sign in to your account, make sure your mobile device software and coinbase.com login up to date. If you're using a browser to sign in, make sure you're using the latest version of Chrome. Clearing your cache and restarting your browser can also help.
1. Visit the Coinbase password reset page.
2. Enter the email you wish to use for account recovery.
3. Click on the option 'reset password'
4. You will receive an email with the link to reset your password.